Your domain registration is pending. Check back in an hour

Updates

Summer Hiatus (July - August)

Well I've decided to take a reprieve this summer as other parts of my life are ramping up and need to take precedence; choosing the let some good things fall off so I can prioritize the best things. I'll be back in September; have a lovely summer.

Backup Now: You'll really wish you had!

We all have data (ie: photos, videos, music, documents) which, if we lost, we would deeply regret. While it is easy to find consensus with that statement the reality is that very few of the clients we see have a sustainable backup process in place.

This ...

Read More
Book

We see a lot of laptop screens that need to be repaired due to drops and liquid spills. Repairing is typically much more economical than replacing the laptop with something new. If you have a laptop with a display of the the fritz we can help.

Book

If your computer is getting sluggish but has a lot of life still in it you need to consider upgrading to a solid state drive. Upgrading will give your computer new life by massively increasing it responsiveness and extending it's functional lifespan.

Book

Resolved some issues with a custom build this weekend and did a little cable management. Before is at the top, after at the bottom.

Interested in a custom build or having issues with yours? In either case I can help!

Book

Squaring away a 27 inch all-in-one desktop this weekend. The display drivers had gone a bit haywire after a Windows update and the client was unable to resolve on their own. Will soon be going home to a very happy owner.

Have a laptop going seriously under the knife this weekend. Replacing all major exterior parts to repair the damage from a fall. Hopefully this doesn't happen to you but if it does you know who to turn to!

Book

Getting into some network upgrades for a client this weekend who has been suffering with poor performing Wi-Fi for a while. Give me a call if you having similar problems or just have network questions, would love the opportunity to help!

Call now

My favorite kind of work...building new rigs. A client recently brought this my way so I could finish the assembly and tidy up all the cabling. I think it turned out pretty good!


Services

Standard Services

  • System Evaluation

    $40.00
    Labor to perform a system review which leverages the information you provide about the reported issue(s). Upon completing the evaluation I will provide you with the root cause as well as a parts and labor quote to resolve the issue(s).
  • System Tune Up

    $60.00
    Labor to ensure hardware is in good working order, review all applications and system drivers for updates, scan and clear system of old junk data and review applications with boot time permissions.
  • Battery Replacement

    $55.00
    Labor to replace a failing laptop battery. Replacement parts will be an additional cost.
  • Power Jack Repair/Replacement

    $85.00
    Labor to replace/repair of a faulty power jack that results in intermittent or non existent laptop power. Replacement parts will be an additional cost.
  • PC LCD Replacement

    $85.00
    Labor to replace a broken LCD on a PC laptop. Replacement parts will be an additional cost.
  • Operating System Reinstall

    $85.00
    Labor to reinstall, reconfigure and update the operating system. Additional services for data backup & restoration may also be necessary.
  • Virus/Malware Removal

    $80.00
    Labor to remove of all identified spyware, malware and viruses. Infections that are more severe will require an operating system reinstall to fully resolve.

Upgrades

  • Memory Upgrade

    $55.00
    Labor cost only. Parts cost will vary depending on the capacity desired by the customer.
  • Power Supply Upgrade

    $55.00
    Labor cost only. Parts costs will vary depending on the customer need and desktop configuration.
  • Hard Drive Upgrade

    $65.00
    Labor cost only. This assumes that the hard drive being upgraded to is the same, or greater capacity. Upgrading to a hard drive that has less capacity will require additional consideration and labor not accounted for here. Parts will be an additional cost.

Data Backups & Transfers

  • Automated Backup Configuration

    $65.00
    Configure data backup application to run in the system background and automatically backup critical client data to major prevent data loss in the case of theft or irreparable damage to the computer.
  • Data Transfer

    $55.00
    Transfer data from an internal computer hard drive to another device.

Apple Services

  • iMac Screen Replacement

    $175.00
    Labor to replace the display on a iMac. Replacement parts will come at an additional cost.
  • Macbook LCD Replacement

    $150.00
    Replace the LCD on any Macbook model (ie: Air, Pro). Replacement parts will come at an additional cost.

Hourly Rates

  • Travel

    $35.00
    Flat fee to travel within service area to perform work.
  • In-Home hourly rate (First Hour)

    $55.00
    Hourly labor rate to perform in-home work for the initial hour. Additional hours, partial or full, are assessed at a lower rate.
  • In-Home hourly rate (each additional hour)

    $40.00
    The hourly labor rate Billed in 15 minute increments after the first hour.
  • Remote Support Hourly

    $35.00
    The hourly labor rate to provide remote support and repair. This service must be scheduled in advance, is not available on demand.

Networking (Wireless & Wired)

  • Home Network Assessment

    $55.00
    Labor to survey home wired and wireless networks with the goal providing relevant recommendations for increased network performance and security.
  • Network Upgrade

    $130.00
    The price for this service varies by client need; the listed price is a baseline to include travel and 2 hours of In-Home labor. Additional costs will be assessed for parts.

Testimonials

3 weeks ago
Nate was awesome! I had a graphics card issue and my PC was overheating. He fixed it quick, it was incredibly affordable, and the communication and flexibility was great! Will definitely be going back if I need some more pc repairs! Thanks man!
- Austin A
9 months ago
Thanks Nate, you fixed my laptop for reasonable price. I had an issue with my dc jack and everywhere I went they asked 150$ to fix but when I called Durham pc doctor Nate did a free diagnos and ordered part and did it for reasonable price. I strongly recommend Durham pc doctor.👍👍
- Srikar S
a year ago
If you are looking for an honest, professional, inexpensive and customer service oriented PC repair person then Nate (CEO and Owner) of Durham PC Doctor is where you want to go! I took 2 computers to Nate and he has fixed them both back to tip top condition as if they just came off the assembly line! One of my computers even had the dreaded "Blue Screen of Death" and Nate was able to fix it. I even had him upgrade it for me by adding in a SSD. Nate is a very honest person who won't charge you an exorbitant amount of money just to look at your computer and then tell you he can't fix it. (Like some of the other big box PC repair places might do). Nate's prices are extremely reasonable and are the best that you will find anywhere. Nate is extremely professional and will work with you if you are in a time crunch. He will also keep in constant communication with you 100%. I am a big fan of customer service which is why I will be going to Nate for all my computer repair needs ...
- Michael S

A Little about me

MY STORY

While in college I made a friend who knew how to build computers. While my primary interest revolved around building systems for gaming it quickly broadened and my interest in how these technologies worked began expanding. In the years following I spent more time experimenting  and falling deeper in love with the field. Fast forward many years and you find me, a family man with a full time career in IT who still loves to problem solve, fix computers and help people.

MY GOAL

My over riding goal with this side business is to help people and do what I love.

Have a question and you just don't know where to turn? I have answers. Aren't sure if your computer is even worth fixing? I can tell you. Contact me and I'll get you pointed in the right direction. I frequently field calls and emails just to give advice; no charge for that info, no expectation of business, just happy to help. 


Contact Us

Contact

Call now
  • (919) 480-2111

Address

Get directions
313 Winward Pointe Dr
Durham, NC 27703
United States
Contact Us
Message sent. We'll get back to you soon.